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Minor errors about installing assets with escrow and tips!

Failed to verify protected resource qs-resourceName

This error means that files were corrupted during the download. Make sure to use a different FTP client, such as

You lack the required entitlement to use qs-resourceName

Please try restarting your server and verify your keymaster account.

I have not received my Discord roles yet

Please visit to obtain them. After logging in, refresh the page and navigate to the left-hand side where you'll find the "Discord Roles" section.

Prior to submitting a new support ticket, kindly follow these steps

Review our documentation at Ensure that the asset is up-to-date. Confirm that all SQL queries (if applicable to the resource) have been executed.

Remote installations in support

Services via Anydesk or remote installations are NOT mandatory work on our part, that means that if the flow of tickets is very high or we do not have enough time to do it, we can reject this option, because we would install the resource as is. as explained in the documentation.
It may be necessary to install AnyDesk, which is a remote access software that enables a user to remotely access and control another computer. This can be useful in situations where a Quasar Support representative needs to troubleshoot technical issues on your computer by accessing it from a remote location. Please note that depending on the nature of the support you require, there may be a fee associated with the service.