Customer Interactions

This section covers the various features available to customers within the motel system. It explains how customers can interact with the motel management, manage their rentals, and handle payments, offering a user-friendly and flexible experience for all players.


Customer Capabilities

1

Reject Offers

Customers have the option to reject any room rental offers made by the motel manager, providing them with control over their rental choices.

2

Real-Time Rent Cycle Viewing

Customers can see their rent cycle in real time, including how much time remains before their rent is due.

3

Rent Payments

Customers are able to pay their rent directly through the system. If a customer fails to pay rent on time, the amount will be added as a bill that must be settled.


Bill Restrictions

1

Renting Restrictions

If a customer has an outstanding bill, they may be restricted from renting new rooms. This setting is configurable, allowing for flexible management of rental policies.


Requests and Communication

1

Send Requests

Customers can send requests to the motel owner or staff members, such as asking for room changes or additional services.


Room Management

1

Leave Room

Customers have the option to leave their room once the rent is fully paid, allowing them to end their stay whenever they choose.


Additional Features

1

Bill Management

Manage outstanding payments and keep track of any unpaid bills. The system ensures customers settle their dues before engaging in further transactions, based on configurable settings.

2

Motel's Inventory (Stash)

Customers can access the motel's inventory or stash if the settings allow. This stash can contain shared or private items, configurable according to the motel's management policies.

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